Its status, items and delivery address are all in My orders, and you can cancel there while it’s being prepared.
Open My ordersHow do I pay?+
Every order is cash on delivery. You pay the courier when it arrives; nothing is charged online.
How much is delivery?+
Free on orders over LE 1,499, otherwise a flat LE 100.
Can I cancel an order?+
Yes, while it’s still being prepared. Open My orders and choose Cancel order. Once it’s on the way, send us a message.
Are prices final?+
Product prices are shown before 14% VAT, which is added at checkout with delivery. The checkout shows the full total before you place the order.
Where is my order?+
My orders shows each step: preparing, on the way and delivered. You also get an email when the status changes.